San Jose, Costa Rica, March 24, 2021. Concentrix Corporation (NASDAQ: CNXC), a leading global provider of customer experience (CX) technology and solutions, announced today the opening in March and April of 2021 of 1,000 new jobs in Costa Rica in sales and technical support for technology and senior property management companies.
During a visit to the company, Costa Rican President Carlos Alvarado noted that this growth shows that the country is building long-term relations with investors. For him, this new expansion - which represents a significant number of immediate new jobs - is evidence of the confidence large companies have in Costa Rica.
“We have a country-commitment to continue promoting the conditions needed to attract investment, and we are pleased to have partners such as Concentrix that boost candidates’ capacities, giving them more hiring opportunities in quality companies. I reaffirm our commitment to continue driving human talent development and bilingualism to take full advantage of the job opportunities created by the knowledge economy,” stated President Alvarado.
“Costa Rica is consolidating itself as a strategic site for us, so in 2021 we will be on a constant lookout for staff in several cities. The level of job commitment and the quality customer service we found in this country led us to reinforce the local operation. We decided, at a critical moment in employment, to offer concrete solutions for reactivating the economy and open up jobs with the best market conditions,” affirmed Juan Pablo Guzmán, country leader for Concentrix.
As additional support for those wishing to work for Concentrix, the company has designed ILab, a program that helps candidates gain confidence in the use of English, giving them the possibility of being hired for bilingual accounts. Anyone with a B1 level can participate in a three-week training course of four hours a day, at no cost, helping them reach the B2 level required by the company. This initiative, launched in November 2019, has already graduated 90 people, of which 68% have started to work at Concentrix.
Foreign Trade Minister Andrés Valenciano expressed his excitement, stating, “In 2005, Concentrix decided to opt for Costa Rica and its human capital. Today we see with great pride how this company continues to grow, trusting in this country and creating wellbeing. The news of 1,000 new job openings, which will mean formal job opportunities for Costa Ricans, demonstrates that, despite being a small country, Costa Rica has world-class talent.”
Finally, he added, “Moreover, the ILab will be a valuable tool that will help train employees in English. Ongoing learning is essential for us to be able to tackle the challenges of the 4.0 revolution. It enables us to stay at the forefront in topics of interest, grow as individuals, and continue contributing to society. My sincerest congratulations and gratitude for continuing to choose our country.”
Eric Scharf, president of CINDE’s Board of Directors, commented, “Costa Rica has become the quintessential strategic partner for companies seeking technological convergence environments that answer to the needs of industry 4.0. Concentrix is an example of this and today, with 1,000 more jobs added to its local operation, it confirms that Costa Rican human talent has the necessary resilience to respond to the new challenges faced by companies. In Costa Rica, 134,000 Costa Rican jobs depend on multinational companies such as Concentrix.”
In addition to the 1,000 new jobs, Concentrix is also seeking people for professional and executive positions such as:
The company, whose corporate culture focuses on the wellbeing of its people, has committed to vaccinating all its staff in Latin America whenever each government’s provisions allow private access to the vaccines - an effort to provide health to its thousands of employees.
Those interested in applying for the jobs in Costa Rica should go to https://careers.concentrix.com/
About Concentrix
Concentrix Corporation (NASDAQ: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands, including more than 95 Global Fortune 500 customers and more than 90 global disruptor customers. Every day, from more than 40 countries and across six continents, our staff delivers next-generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the main industry verticals: technology and consumer electronics; retail, travel, and e-commerce; banking, financial services, and insurance; health care; communications and media; automotive; and energy and public sector. We are different by design.
For more information, visit www.concentrix.com.
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