Companies will continue to grow, and supporting functions are coming under more and more pressure to deliver value, manage complexity, and reduce cost. Many organizations have already tapped the potential of traditional levers such as centralization, offshoring, and outsourcing. To succeed, today’s leaders are turning to digital solutions and automation to improve performance and reduce costs across functions like finance, human resources, or IT.
As technologies such as robotic process automation (RPA) mature, an increasing amount of the work done by people will be transferred to bots and algorithms. Our experience shows that companies following a systematic approach to tech-enabled transformation can reap substantial efficiency gains in their general and administrative (G&A) functions. The resources freed up in this way can then be deployed in more valuable activities such as business counseling and scenario analysis.
Bacardi - a world renown spirits company -leads the development, testing and implementation of the automation solutions for processes from it’s Bacardi Enterprise Services global hub, located in Costa Rica
When it comes to process automation Equifax Costa Rica knows the drill, the center is home to the company’s RPA Global Center of Excellence, managing to increase capacity and also generate hard savings by leveraging this technology.
Experian is constantly exploring opportunities to create ways of working that achieve higher efficiency. One of the main efforts falls under RPA, the company’s Smart Automation leaders, who are based in Costa Rica, provide services with their teams to the organization across the world.
EY, the consulting services leader in Digital Transformation, Audits, Transactions, Taxes and others, delivers solutions based on emerging and disruptive technologies, such as RPA. Named among the top 10 leading providers of RPA services by HfS Research in 2018.
Our executives are happy to guide you in your research process and help you setting up or expanding in Costa Rica
Costa Rica has the ideal conditions and human capital needed for getting the most out of the current technological convergence taking place in multiple sectors across industries, generating major investment opportunities here.
EXPLORE MORE CAPABILITIESEmerson Costa Rican engineers put their critical thinking skills on overdrive to assess their clients’ business proceeses and design automation solutions that best fit to drive efficiency. This Process Engineering Center is responsible for designing the control diagrams and hardware components such as controllers, electrical cabinets, networks and control boards for process optimization.
The Costa Rica Citi Solutions Center (CSC) is all about new technological tools and using them to create solutions that bring efficiencies to the processes, adding value and constantly improving. This center designs RPA solutions for enhanced operational performance.
3M Impact Global encourages and supports employees who want to share their talents to help solve some of the world’s most pressing problems. The participants spend two-weeks immersed in local communities Collaborating with nonprofit organizations, social enterprises, or government agencies – developing holistic solutions for social and environmental issues in locations with high social needs that are relevant to 3M’s businesses.
The growing demand for services from Costa Rica reaffirms our commitment to provide advanced automation solutions and to continue offering the best service to our customers from Costa Rica.
Taking away some of the transactional work has actually unleashed and created a lot of excitement in the employees. We’ve invested in reskilling and upskilling. The department of finance and accounting is a great example of where a lot of folks were processing accounts payable, accounts receivable, and monthly reporting but now all of that has been automated. Now, they are upskilling – investing in analytics, finances, and accounting reporting, for example.
Many global companies have invested in Latin America strategically as a hub for their Shared Service Centers, which have proven to optimize administrative functions in a more cost effective way.
In the past few years our focus has been on delivering value through automation to reinvest in the business and improve the equality of services. In forecasting for example, after several years of standardization and automation, we’ve delivered more than a 60% increase in productivity.
