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PetSmart inaugurates a new technology center in Costa Rica
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PetSmart inaugurates a new technology center in Costa Rica

  • During 2024, the company plans to hire 20 technology professionals from various disciplines. This figure will increase to 100 within three years.
  • New facility will support PetSmart's global operations.

Heredia, July 18, 2024. PetSmart, the leading pet retailer in North America offering products, services, and solutions for the needs of pets, inaugurated its new technology center in Costa Rica and announced the opening of new jobs.

Located in the Ultrapark 1 Free Trade Zone, in Heredia, the company's new facility will serve to support global operations in the United States, Canada, and Puerto Rico, for the more than 1,670 PetSmart stores, seven distribution centers, company headquarters, and distributed e-commerce sites.

“The PetSmart Costa Rica team is a critical extension of our larger technology organization,” said Greg Fancher, Chief Information Technology Officer at PetSmart. “They will help to advance our ongoing investments in our technology infrastructure that will propel our digital transformation and allow us to better serve our associates and the pet parents and pets we care for.”

To operate this new PetSmart Costa Rica technology center, the company plans to hire, during this year, 22 professionals in the following roles: data and quality control engineers, mobile application developers, and SalesForce engineers.

"The arrival of PetSmart in Costa Rica is clear evidence of the transformation happening in the retail sector and how our country's proven expertise in services facilitates the development of knowledge-intensive, high-value operations driven by a talent pool recognized in the region for its innovation and mastery of digital technologies. We are confident that this process and PetSmart's tech center will enhance the company's operational efficiency, " Marianela Urgellés, General Director of CINDE.

The company hopes to hire approximately 100 collaborators in the next three years.

People interested in applying may do so by sending their reports to the following email address: costaricajobs@petsmart.com


About CINDE
CINDE offers expertise and strategic guidance for investment, business development, and promotion of talent initiatives in Costa Rica. Thanks to its more than 43 years of working with multinational firms and serving as a key player in the investment ecosystem, CINDE has developed dozens of talent promotion initiatives as a key element in the Costa Rican business climate.