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Helm360 doubled investment in Pérez Zeledón to expand technological “hub”
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Helm360 doubled investment in Pérez Zeledón to expand technological “hub”

  • Local operation is critical to Helm360's expansion in Latin America and will be the neural center of global operations. 
  • The company currently employs more than 100 people and plans to close the year with 30 new positions. 
Pérez Zeledón, Costa Rica. July 29, 2024. The American company Helm360, specialized in global technology and data analysis, celebrated five years of operation in Pérez Zeledón, with the official inauguration of its new site, an investment of $6.5 million, which doubled the original figure the company planned to invest in Costa Rica a few years ago.

The decision to increase the investment figure responds to the strengths that Helm360 found in this location in the southern region of Costa Rica, which motivated improvements in to guarantee high standards and support the company’s ambitious growth plans. Currently the company generates 100 direct jobs and plans to close the year with 30 new positions. 

The new building has more than 400 m2 and has biometric entry systems for secure access and state-of-the-art conference rooms. In the middle of a natural environment, the building incorporates wood and has a sophisticated open concept distribution that encourages interaction and fosters a dynamic and collaborative environment.   

“As we celebrate our fifth anniversary, Helm360's investment in Costa Rica amounts to $6.5 million. This decision reflects our commitment to the region and our confidence in the potential of local talent. It also highlights our desire to contribute to the economic development of Pérez Zeledón and Costa Rica, while positioning Helm360 as a key player in the global technology landscape,” said Raminder Singh, founder and CEO of Helm360.

For Helm360, the Costa Rican division became a robust strategic center vital for the expansion of the company in Latin America. The office provides a wide range of business management solutions, capable of offering technological support and consulting services to clients in United States (US), Canada and Europe. Likewise, its performance contributes significantly to the company's global footprint and generates a positive impact in Perez Zeledon, a priority for the company.

Five years of growth
During its first five-year period, Helm360 Costa Rica diversified its offering in the country and developed a robust structure that serves clients in the finance, health, production and technology sectors. To date, 12 teams provide high-quality, personalized support in various specialized fields, such as: cloud and data solutions, marketing and recruiting for clients' talent development program in the US., government services, managed services, resource management, administration, human resources coordination, IT services and external client support.

Pérez Zeledón drives innovation in the global Helm360 network
For Helm360, its growth trajectory in the country is due to the close connection with the community. The attitude, ethics and skills of the workforce fostered the creation of alliances and developed a culture of excellence and innovation in the office, which enable it to respond to the changing demands of the digital economy.

Thus, from 2019 to date, Helm360 Costa Rica demonstrated a constant increase in its workforce. Currently the team is made up of almost 100 people, 54% of whom are women. With 22 years in the industry and given the nature of its service, all employees receive training to perform their jobs effectively, as well as learning circles for team leaders and managers.

Aligned with its vision of supporting the community, Helm360 promotes the hiring of people without experience. Newly recruited talent has a training plan that lasts two to six months, and also participates in training with international experts. Among other benefits, the company provides private insurance, a wellness program and a bonus program.

"Our goal is for San Isidro's workforce to learn relevant skills that can prepare them for the most in-demand jobs in high-growth areas such as business intelligence, cybersecurity, DevOps, recruiting and administrative support. We are excited to be part of the transformation of local communities and promote a better quality of life in many neighboring families, benefiting from the creation of jobs and opportunities that did not exist before," Singh added.

Helm360 handles a variety of job profiles and always has open positions. By the end of 2024, it hopes to open 30 positions or more, depending on the projects that are completed, under the hybrid or remote model, and the position and preferences of the candidate.

Some of the available positions include: database technology specialists, project coordinators, project managers and administrative staff for its global operation, among others. Applicants must be bilingual, Spanish and English, level B2-; and those interested can send their resume in English to the following email: pzjobs@helm360.com. Additionally, the company´s recruiters will answer questions via WhatsApp at 8315-0888. 

About Helm360
Helm360, a division of CCS Global Tech based in San Diego, California, was founded as a global technology company in 1997. With extensive experience in Business Intelligence (BI) and Analytics, multiple locations around the world and more than 500 collaborators, we provide professional solutions and services that address client needs in BI, compliance, analytics, predictive analytics, data mining and reports. For more than 22 years, we have helped companies around the world maximize their investments in technology product development and data analysis and reporting. Partnering with us allows companies to successfully leverage our deep technical expertise, domain knowledge and operational expertise.